DCU Routing Number: 211391825
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Online Deposit
Deposit checks anytime using your mobile device or PC scanner
Online Deposit Benefits and Details
Deposit checks from anywhere with DCU's Online Deposit! Online Deposit allows you to deposit checks from anywhere, anytime with your camera-equipped smart phone or tablet, or a scanner attached to your PC or Mac computer.
Now you will never have to mail in your checks, drive to an ATM, or visit a Shared Branch again. The process is very simple and convenient. Below are some highlights about this outstanding service:
- Deposit checks* anywhere, 24 hours a day 7 days a week for free using your
- Easy to use – deposit a check in less than 2 minutes
- It’s safe and secure within Digital Banking desktop and mobile app version
- We email you when deposits are processed or if any adjustments are made
- Funds may be credited the same business day if submitted by our standard deposit processing time frames
- You will no longer need to fill out deposit slips or make photocopies of the checks you receive
- Easily load check images into your accounting software
- Copies of deposited checks are kept in Online Deposit for 6 months for easy retrieval
*Upon approval
Online Deposit Registration
To begin using Online Deposit, you'll first need to register online. Here's how:
- Log into Digital Banking mobile app
- Tap the Move Money tab on your screen
- Select Check Deposit
- Accept DCU’s Digital Banking Agreement.
Please note, you'll need to have a current email address on file with your Digital Banking Account. Don't have an email address on file with DCU? Go to your profile in Digital Banking to update your information. Once you've agreed to DCU’s Digital Banking Agreement, please allow 1 business day for us to process your registration.
Once you have downloaded and installed the DCU Digital Banking app on your compatible iPhone, iPad, or Android device and have registered and are approved for Mobile Deposit through Digital Banking, you can begin to deposit checks.
- Make sure the back of the check is endorsed with:
- Your signature
- The phrase, "DCU Mobile Deposit Only"
- Log into Digital Banking, go to the Move Money tab, and select Check Deposit
- Follow the onscreen instructions to enter the total amount of the check(s) to deposit, and photograph the front and back of the check(s). Once you receive an email confirming your deposit, write PROCESSED on the check(s) and store in a safe place. You can destroy deposited items after 60 days.
Once approved for Online Deposit, you can begin to deposit checks from your PC or Mac in 5 easy steps:
- Make sure the back of the check is endorsed with:
- Your signature
- The phrase, "DCU Online Deposit Only"
- Log into Digital Banking, go to the Membership tab,and select Check Deposit.
- Choose the account you would like the check(s) deposited to.
- Choose Add New Deposit.
- Load check(s) image from your computer and click Submit to continue to the Deposit Review step. Once you receive an email confirming your deposit, write PROCESSED on the check(s) and store in a safe place. You can destroy deposited items after 60 days.
- Business hours for Online Deposit are 8:00 a.m. to 5:00 p.m., Monday through Friday Eastern Time, except holidays.
- Checks submitted and approved for deposit prior to the end of our business day will be deposited to your account on the same day.
- Deposits submitted after the end of our business day will be deposited on the next business day.
- Checks submitted via online/mobile deposit are not covered under DCU's Funds Availability Policy. Those funds could be held up to 7 business days.
What if I encounter a problem with Online Deposit? If you encounter problems or develop questions while using Online Deposit, our support team is here to help. Here's what you can expect:
- Online Help – Select Help or "i" as you begin a transaction and you'll see information specific to the page you are on.
- Online Support – Our Information Center online support team aims to respond to all emails we receive in 24 hours or less. However, responses may take longer if we are experiencing high volume. Live Help is also available from Digital Banking 8:00 am – 5:00 pm (ET) Monday through Friday.
Minimum Equipment and Software Requirements
Here's what you'll need to use Online Deposit...
With DCU Digital Banking App version.
You'll need a WIFI connection or a cellphone data plan with one of these devices...
- iPhone® – Version 14.5 or newer with built-in camera, DCU's iPhone Digital Banking app.
- Android® devices – Android version 5.0 or newer with built-in camera and DCU's Android Digital Banking app.
- iPad® – Version 14.5 or newer with built-in camera and DCU's iPad Digital Banking app.
With DCU Digital Banking desktop version
You'll need...
- A TWAIN and WIA-compliant scanner – Can be a stand-alone scanner or an all-in-one printer with scanning capabilities
- A PC or Mac with a high speed internet connection
- PC running Windows 10 or greater with current supported browser version.
- Mac running Big Sur Mac OS or greater with current supported browser version.
Resources
Logging into the Digital Banking App.
Welcome to your new Digital Banking experience. In this video, we’ll show you how to log into the app for the first time.
First, you’ll visit the app store you regularly use on your tablet or mobile device to download the DCU app. Then, we’ll ask you to log in using your member number and the last four digits of your social security number (unless you have opened your membership more than three weeks ago and received your PIN – if you have received a PIN, you must use this to complete the process). If you are an existing member that has not logged in since March 7th, 2022, please log in using your existing password. We’ll also ask you to verify your identity, read and accept DCU’s E-Sign and Digital Banking Agreements, and confirm your contact information.
Once your setup is complete, you can access your dashboard, your accounts, manage payments, and much more.
The following device versions are supported for use with the app version of Digital Banking:
- iOS 14.5 and above
- Android 5.0 and above
Logging into Digital Banking
Welcome to your new Digital Banking experience. In this video, we’ll show you how to log in for the first time.
First, you’ll visit dcu.org and log in using your member number and the last four digits of your social security number (unless you have opened your membership more than three weeks ago and received your PIN – if you have received a PIN, you must use this to complete the process). If you are an existing member that has not logged in since March 7th, 2022, please log in using your existing password. We’ll also ask you to verify your identity, read and accept DCU’s E-Sign and Digital Banking Agreements, and confirm your contact information.
How to make a deposit on Mobile.
In this video, we’ll show you how to make a deposit in the Digital Banking app. Start by logging in, then go to Move Money and choose “Check Deposit”. If you haven’t registered, we’ll ask you to review and accept DCU’s Digital Banking Agreement and wait 1 business day for us to approve your account. Once you’re approved, you can confirm the account you would like to deposit to then add a new deposit by uploading photos of the front and back of your check, enter your check details, and tap “Submit”. Be sure to sign the back of the check and write “DCU Mobile Deposit Only”.
How to make a deposit on Desktop
In this video, we’ll show you how to make a deposit in Digital Banking from your computer. Please have your username and password ready. First, you’ll go to Membership or Move Money and choose “Check Deposit”. Next, you’ll choose your account and click “Remote Deposit”. If you haven’t registered, we’ll ask you to review and accept DCU’s Digital Banking Agreement and wait 1 business day for us to approve your account. Once you’re approved, you can add a new deposit by uploading photos of the front and back of your check, enter your check details, and click “Submit”. Be sure to sign the back of the check and write “DCU Online Deposit Only”.
853 Donald Lynch Boulevard
PO Box 9130
Marlborough, MA 01752-9130
ABA Routing Number: 211391825
NMLS# 466914
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