DCU Routing Number: 211391825
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Careers at DCU
Live every day The DCU Way.
We're Hiring!
Find out what sets us apart from other companies (and jobs) - our culture, benefits, and how we strive to make a difference for our members and our employees.
People Experience Contact Information:
Email: careers@dcu.org
Phone: 508.804.9301
Fax: hrfax@dcu.org
To request reasonable accommodations, please email careers@dcu.org
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Who We Are
DCU, the largest credit union in New England, has over 1,900 dedicated team members and growing, who deliver great value to our members along with providing an even greater level of service in all that we do.
Our Story
Learn why we exist and what we strive to achieve for our members. Find out more about what makes DCU different.
Our Community Commitment
DCU’s commitment to our members and the communities we are a part of transcends far beyond traditional banking.
The DCU Way
The DCU Way is just that. It's how we've always operated and we boiled it down to three simple principles.
Our Diversity, Equity, Inclusion, and Belonging (DEIB) Commitment
DCU is committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion and belonging.
At DCU, people come first. The individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represent a significant part of not only our culture, but our reputation and company’s achievement as well.
We embrace and encourage our employees’ differences in age, color, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics and experiences that make our employees unique. We all have a responsibility to always treat each other with dignity and respect and to ensure equal access to opportunity at DCU.
LEARN MORE ABOUT LIFE AT DCU
Benefits
At DCU, people come first. We show that every day by offering our employees the very best benefits. We’re always asking ourselves – “how can we make DCU a better place to work?”
Life at DCU
DCU is unlike any place you've ever worked, and maybe even any place you've interviewed. Our employees really care about our members and each other and strive to make a positive difference in all that we do.
Work Life Balance
DCU recognizes the importance of work life balance – offering hybrid and remote roles, flexible work schedules, and on-site fitness centers at all of our back offices. To encourage our employees to have fun with their family outside of work, we also offer free and discounted tickets to several attractions, amusement parks, and theaters – with daily raffles for concert and sporting event tickets.
Fun Environment
Daily life can be stressful, that’s why we encourage employees to have fun! In our back offices, staff dress casually and enjoy free soda and snacks, a full-service cafeteria, game rooms, and fitness centers. And of course, our DCU branches enjoy great perks too.
New Employee Welcome
Our employees feel the welcoming warmth of DCU culture on their very first day. Human Resources starts the day with a meeting for all new employees, followed by a weeklong training program. During the week, new employees are invited to a casual meet-and-greet with members of the Senior Team. By the end of the meeting, the Senior Team knows all new employees by name – offering the keys to success at DCU.
This is just the beginning of the "DCU Experience."
Career Growth
Career Development
It's different here at DCU. We want you to be here for the long haul – and we’ll provide all the tools you need so that you can be successful and grow your skills, career, and network.
Putting people first, doing the right thing, and making a difference. It's something we live every day.
Get a firsthand look at the many reason why our employees choose to work for DCU.
Mentorship
We set our employees up to be successful with a culture that promotes helping, supporting and enabling others to be the best they can be. We take a keen interest in our employees’ career development – supporting those who want to grow with the company or may want to switch roles.
Vice Presidents frequently coordinate shadow days and on-the-job learning opportunities in the departments employees aspire to.
Career Development Counseling
We assist employees in identifying and improving skills so that they may expand and enrich their current job or change careers. This is accomplished through internal on-the-job training to improve job skills, internal cross-training, Tuition Reimbursement for continuing education or seminars, and our job-posting program.
Ongoing Training Programs
Training in DCU’s products, procedures, systems, and sales skills is essential for team members to perform efficiently and assist members. We provide our employees with a number of one-time, and on-going training programs – including new hire training, product training modules, sales training, diversity training, computer skills, system training, and leadership development.
Focused on Innovation
DCU has created a Think Tank for all employees to submit ideas to improve the credit union’s current processes, member experience, or propose innovative solutions. All ideas will be presented to and evaluated by a committee comprised of Managers from different areas of the credit union. Employees will be awarded gift cards for their solutions.
* The above email address should not be used for any DCU account related questions. To contact a member representative about account related questions, please call 800.328.8797, or return to the DCU home page to log into Digital Banking and choose Contact Us. Please note that ordinary email is not secure. You should avoid including any sensitive personal or financial information. Contact DCU directly with specific questions concerning your account or membership. This link [https://www.harvardpilgrim.org/public/machine-readable-files] leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. It is not intended to be a cost comparison tool for employees and dependents in DCU’s medical plans. To access HPHC plan cost comparison tools, please visit www.harvardpilgrim.org.
853 Donald Lynch Boulevard
PO Box 9130
Marlborough, MA 01752-9130
ABA Routing Number: 211391825
NMLS# 466914
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Federally insured by NCUA
